Ascendant Books Return Policy
All exchanges must be in excellent condition and unopened. Thank you!
All items are exchange or store credit only. Receipt is required within 7 days of purchase.
The following items are final sale:
A Note From Our Team
We felt we needed to reach out to all of you to let you know how much we appreciate all of the love you give to us and the soul that is Ascendant Books. That being said, lately we have been encountering customers who react with anger and hostility when we request large bags to be left behind the counter. We apologize for any inconvenience this may bring, but we'd like to explain that this is because of too many security issues in the past, and at the recommendation of the Edmonton Police Services, and nothing personal to any individual.
We do our best to treat everyone with love and compassion here at Ascendant Books, and there is nothing that we would not do to make sure our customers are helped in every way. Just as you all expect that from us we expect that kind of love and compassion in return.Staff abuse will not be tolerated at any point. If there are any issues please reach out to management. We are always happy to receive your feedback!
The Ascendant Books Team